Terms & Conditions

Last updated: March 2026

1. About These Terms

These terms and conditions ("Terms") govern your use of the Stamp Duty Direct website ("Website") and our SDLT reclaim services ("Services"). By using our Website or engaging our Services, you agree to be bound by these Terms.

Stamp Duty Direct ("we", "our", "us") is a trading name registered in England and Wales.

2. Our Services

We provide a stamp duty land tax (SDLT) reclaim service. This involves:

  • Assessing whether you may have overpaid SDLT on a property purchase
  • Preparing and submitting claims to HMRC on your behalf
  • Handling all correspondence with HMRC relating to your claim
  • Processing your refund once received from HMRC

3. Eligibility Check

Our free eligibility check provides an initial indication of whether you may have a valid SDLT reclaim. This assessment is based on the information you provide and does not constitute tax, legal, or financial advice. A positive eligibility result does not guarantee a successful claim.

4. Authority to Act

Before we submit a claim to HMRC, you must sign our authority to act form. This authorises us to correspond with HMRC on your behalf in relation to your SDLT reclaim. You may withdraw this authority at any time by notifying us in writing.

5. Fees

We operate on a no win, no fee basis:

  • If your claim is unsuccessful, you pay nothing
  • If your claim is successful, our fee is a percentage of the refund received, as set out in our fee agreement
  • The fee agreement is a separate document that you sign before we begin work on your claim
  • No upfront costs or hidden charges apply

6. Your Obligations

When using our Services, you agree to:

  • Provide accurate and complete information about your property purchase
  • Respond to reasonable requests for additional information or documents in a timely manner
  • Not provide false, misleading, or fraudulent information
  • Inform us of any changes to your circumstances that may affect your claim

7. Our Obligations

We will:

  • Conduct our assessment with reasonable skill and care
  • Handle your claim in a professional and timely manner
  • Keep you informed of the progress of your claim
  • Process your refund promptly once received from HMRC
  • Protect your personal data in accordance with our Privacy Policy

8. Limitation of Liability

Our Services are limited to SDLT reclaim assistance. We do not provide general tax, legal, or financial advice. While we use reasonable skill and care, we cannot guarantee the outcome of any claim submitted to HMRC, as decisions are made by HMRC at their discretion.

To the fullest extent permitted by law, our total liability to you in respect of any claim arising from or in connection with our Services shall not exceed the amount of fees you have paid to us.

9. Cancellation

You may cancel your engagement with us at any time before your claim is submitted to HMRC, at no cost. If you wish to cancel after submission, please contact us to discuss the implications for your claim.

10. Intellectual Property

All content on this Website, including text, images, logos, and design, is owned by Stamp Duty Direct and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without our written consent.

11. Website Use

You may use our Website for lawful purposes only. You must not:

  • Use the Website in any way that breaches applicable law or regulation
  • Attempt to gain unauthorised access to any part of the Website
  • Use automated systems to extract data from the Website
  • Transmit any viruses, malware, or harmful code

12. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the content or practices of any third-party sites.

13. Dispute Resolution

If you have a complaint about our Services, please contact us at info@stampdutydirect.co.uk. We will acknowledge your complaint within 3 working days and aim to resolve it within 15 working days.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page. Continued use of our Website or Services after changes constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms, contact us at: